Welcome to Kuinic (referred to as “we”, “our”, “us”, or “Website”). By accessing, browsing, or making a purchase on this website, you agree to comply with and be bound by the following Terms and Conditions, alongside our Privacy Policy and Return & Shipping Policies.
1. General & Account Eligibility
- Is website ko browse ya use karke aap yeh confirm karte hain ki aapki umar kam se kam 18 saal hai ya aap kisi guardian/parental supervision ke under use kar rahe hain.
- Account create karte waqt di gayi sabhi details (Name, Shipping Address, Phone Number, Email) accurate aur updated honi chahiye. Account credentials ki confidentiality maintain karne ki responsibility user ki hogi.
2. Product Information & Color Accuracy
- Hum apne apparel ke colors, fabrics, aur details ko website par accurate show karne ki puri koshish karte hain.
- Halanki, digital photography, studio lighting aur alag-alag device screens (mobile/monitor resolution) ki display settings ke karan actual product ke color shade mein 5–10% ka minor difference aa sakta hai. Is minor variation ko defect consider nahi kiya jayega.
3. Pricing, Payments & Orders
- Website par listed sabhi prices Indian Rupees (INR) mein hain aur applicable taxes ke saath aate hain (unless explicitly stated otherwise).
- Kuinic kisi bhi product ki pricing ya specifications ko bina prior notice update karne ka right reserve rakhta hai.
- Agar kisi pricing ya technical error ki wajah se order galat price par place ho jata hai, toh Kuinic us order ko dispatch se pehle cancel karke poora refund initiate karne ka adhikar rakhta hai.
- Hum credit/debit cards, net banking, UPI aur select locations par Cash on Delivery (COD) accept karte hain. Sabhi digital transactions secure encrypted payment gateways ke through process hote hain.
4. Order Acceptance & Cancellation
- Order place hone ka matlab immediate acceptance nahi hota; order acceptance dispatch ke time confirm hota hai.
- Customer Cancellation: Aap apna order dispatch hone se pehle cancel kar sakte hain. Ek baar order courier partner ko handover ho gaya, toh standard Return & Exchange Policy apply hogi.
- Brand Cancellation: Hum kisi bhi order ko cancel karne ka right rakhte hain agar product stock-out ho jaye, address unserviceable ho, ya fraud detection system se issue flag ho.
5. Intellectual Property Rights
- Website par maujood saara content — brand name “Kuinic”, logo, product designs, banner graphics, high-resolution imagery, product descriptions, aur website UI — Kuinic ki exclusive property hai.
- Bina written permission ke is content ko copy, reproduce, modify ya commercial purposes ke liye use karna legally strictly prohibited hai.
6. Third-Party Links & Services
- Hamari website par third-party services (jaise payment gateways, logistics aggregators, analytical tools) integrated hain. Unke platforms par redirect hone ke baad unki respective terms and privacy policies govern karti hain.
7. Limitation of Liability
- Kuinic kisi bhi indirect, incidental, ya consequential damages ke liye liable nahi hoga jo website use karne ya kisi product ke use/misuse se arise ho. Hamari maximum liability product ki invoice value tak hi limited rahegi.
8. Governing Law & Jurisdiction
- Yeh terms and conditions Republic of India ke laws ke hisaab se govern hoti hain. Kisi bhi legal dispute ya claim ke case mein jurisdiction [Aapka City, State – e.g., Gautam Buddha Nagar / Delhi] courts ke under aayega.
9. Changes to Terms
- Hum in terms ko kisi bhi waqt update ya modify karne ka right reserve karte hain. Updated version website par post hote hi effective maana jayega.
Contact Us Regarding Terms
Agar in Terms & Conditions se related aapka koi sawal hai, toh aap hume contact kar sakte hain:
- Email: support@kuinic.com
- Operational Address: Ghaziabad, Uttar Pradesh